Postage & Handling
We send all our products using Australia Post.
We have a flat rate for one teether of $8, Australia wide. It is an additional $2 for each additional teether (due to the shape/size of the teethers, we are limited to postage options, this covers our costs).
We love international customers just as much as our Aussie ones! International flat rate shipping is $15 for one teether, each additional teether is an extra $3. Please note that this form of postage is Air Mail only. If you require express shipping you will need to email us for further information, as our standard international shipping cost does not include express shipping.
Please ensure that the shipping address you supply is correct. If a parcel is returned to us because you have given us an incorrect address, you will be charged to have your package resent. Jack & Izz is not responsible for any lost items.
We will do our best to put your order in the mail 2-3 days after receiving payment. However there may be times of high demand where we might be a little longer. We will do our best to get your product to you as quickly as possible, and will keep you updated if there is going to be a delay. Please be aware the once we have posted the item, the time it takes for Australia Post to make delivery, is out of our hands. Please refer to the Australia Post website for delivery time approximates.
Make sure you tag us in any photos on social media, we LOVE to see them!